Salesforce Application Architect Data-Architect Question # 28 Topic 3 Discussion

Leveraging duplicaterules in Salesforce to validate duplicates during the account creation process (option A) is the best option to implement to avoid duplicates, as it allows the sales associates to identify and merge duplicate accounts before they are saved. Developing anApex class that searches for duplicates and removes them nightly (option B) is not a good option, as it may cause data loss or conflicts, and it does not prevent duplicates from being created in the first place. Implementing an MDM solution to validate thecustomer information before creating Salesforce (option C) is also not a good option, as it may introduce additional complexity and cost, and it does not address the issue of customers interacting with both the website and the store. Building a custom search functionality that allows sales associates to search for customer in real time upon visiting their retail stores (option D) is also not a good option, as it may not be reliable or user-friendly, and it does not leverage the existing Global Search feature.