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Pass the PECB ISO 14001 ISO-14001-Lead-Auditor Questions and answers with ValidTests

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Questions # 21:

You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.

You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy. The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.

You raise a non-conformance against clause 6.1.2 of ISO 14001:

" VitalSpark does not maintain documented information on aspects/impacts related to activities, products and services of the oxygen supplier. "

Which combination of two of the following actions proposed by VitalSpark would permit you to close out the nonconformity?

Options:

A.

VitalSpark will retrieve environmental data on a monthly basis from the on-site supplier.

B.

VitalSpark will update its documented information on aspects/impacts to include those related to the oxygen supplier.

C.

The oxygen supplier will be requested to implement an ISO 14001 management system within the next 3 months.

D.

VitalSpark will expand its audit programme to include audits of the oxygen supplier ' s organisation.

E.

VitalSpark will suggest that the oxygen supplier should undertake training in environmental awareness.

F.

The oxygen supplier will be requested to undertake a full environmental survey of its processes.

Questions # 22:

A large public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.

During the interview with the Director, you audit clause 6.2, Objectives and planning to achieve them. The dialogue is as follows:

You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?

Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three, because plastic and paper were disposed of together. We developed an Action Plan to achieve this objective.

Which six of the questions would you ask related to the Action Plan?

Options:

A.

Who was responsible for the completion of the plan?

B.

Is it consistent with the environmental policy?

C.

How was progress of the plan being monitored?

D.

How did you measure it?

E.

Were actions integrated into the organisation’s business processes?

F.

Did you define any method for monitoring progress?

G.

Was it approved by the Director?

Questions # 23:

During a Stage 1 audit, the EMS Manager asks that the audit includes coverage of a new storage site on the other side of town that they have taken over since the application was made.

Which two of the following actions should the auditor take?

Options:

A.

Advise the EMS Manager that, within the existing scope, the new site can be included without any problem.

B.

Advise the EMS Manager that the audit scope has been set and the audit will need to proceed as planned.

C.

Determine whether the EMS Management System covers the new site and, if so, proceed with the audit.

D.

Suggest that the EMS Manager cancels the audit contract and reapplies for the new situation.

E.

Inform the auditee that the Stage 2 will be changed to include the new site.

F.

Advise the EMS Manager that an extension of the scope is possible but will have to go through established procedures.

Questions # 24:

Which two of the following options are an advantage of using a sampling plan for the audit?

Options:

A.

Reduces the audit duration

B.

Implements the audit plan efficiently

C.

Gives confidence in the audit results

D.

Overrules the auditor ' s instincts

E.

Use of the plan for consecutive audits

F.

Prevents conflict within the audit team

Questions # 25:

The following four statements relate to planning to respond to emergencies. Each statement is divided into two parts. Match the first part to the corresponding second part of each statement:

Question # 25

Options:

Questions # 26:

The following statements are related to audit methods. Review each one and select the two that are true:

Options:

A.

During a virtual audit, evidence can only be collected using methods that involve human interaction.

B.

During a virtual third-party surveillance audit, the auditor should seek permission from the auditee prior to recording an individual or if taking screenshots of documents.

C.

The sampling methods that are used to obtain audit evidence should be agreed by the auditee.

D.

Auditors are expected to use a combination of different audit methods to collect information during an audit.

E.

During a multi-day stage 2 initial certification audit, auditors must be permitted to take copies of procedures and records off-site for review.

F.

As Top Management represents the most senior members of the organisation, audit evidence collected by interview from this group does not require verification by other methods.

Questions # 27:

A multi-level shopping centre is open every day to the public from 09:00–21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.

You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?

EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.

You: What steps have you taken to reduce overall consumption?

EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.

You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?

EMS Manager: No, it would be too costly to change them.

You: How do you measure electricity consumption?

EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.

You continue the interview and find that energy consumption has increased steadily over the past five years. Select the two statements that are true.

Options:

A.

The centre staff are responsible for energy consumption in the staff areas.

B.

The vending machines are switched on permanently.

C.

The Centre Manager is trained in energy awareness.

D.

The organisation ' s energy supplier sources renewable energy.

E.

The escalators are switched on permanently.

F.

The organisation should take action to address its energy consumption.

Questions # 28:

You are starting the opening meeting of an unannounced audit of MX, a spare parts supplier of ABC; you are an external consultant who regularly performs second-party audits for ABC.

MX’s Production Manager seems to be quite surprised. He says:

PM: I do not understand what you are doing here. I am fully aware that our contract with ABC includes unannounced audits, but under the condition that ABC keeps placing orders to MX. In the last 12 months, after ABC’s last audit, we did not get any orders. So, what are you planning to see?

You: ABC gave me a list of external providers to audit 10 months ago. I am just following the plan. I think that I can audit the production processes of whatever product you are manufacturing.

PM: Sorry, Sir. You should audit our processes when we are manufacturing products for ABC. So, therefore, I propose to close the meeting right now.

What would you say?

Options:

A.

Let’s prepare and sign a brief minute of this meeting where we both state our position.

B.

Can I speak with the General Manager?

C.

Can we have a break? I will contact ABC’s Purchasing Manager to clarify the contract.

D.

I insist on carrying out the audit.

Questions # 29:

Which one of the following conclusions in the audit report is not required by the certification body when deciding to grant certification?

Options:

A.

The plans to address corrective actions related to minor nonconformities have been accepted.

B.

The scope of certification has been fulfilled.

C.

The corrections taken by the organisation related to major nonconformities have been accepted.

D.

The organisation fully complies with all legal and other requirements applicable to the Environmental Management System.

Questions # 30:

Auditors need to communicate effectively with auditees. Therefore, their personal behaviour is a key characteristic in ensuring a successful audit.

Below is a list of these characteristics and a brief related description. Match the characteristics to the descriptions.

Question # 30

Options:

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