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Pass the Pegasystems Pega Decisioning Consultant PEGAPCDC85V1 Questions and answers with ValidTests

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Questions # 11:

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.

As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub™.

Question # 11

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

Options:

A.

Fair

B.

Good

C.

Very Poor

D.

Poor

Expert Solution
Questions # 12:

A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?

Options:

A.

Customer contact limits

B.

Volume constraints

C.

Suppression rules

D.

Applicability rules

Expert Solution
Questions # 13:

Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

Question # 13

How do you configure the engagement policies to implement this requirement?

Question # 13

Options:

Expert Solution
Questions # 14:

U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.

What condition possibly prevents Anna from seeing the new Rewards card offer?

Options:

A.

Applicability

B.

Suppression rules

C.

Suitability

D.

Eligibility

Expert Solution
Questions # 15:

What does a solid arrow from a “Set Property” component to a “Filter” component mean?

Options:

A.

There is a one-to-one relationship between a “Set Property” and a “Filter” component.

B.

A property from the “Set Property” component is referenced by the “Filter” component.

C.

To evaluate the “Set Property” component, the “Filter” component is evaluated first.

D.

Information from the “Set Property” component is copied over to the “Filter” component.

Expert Solution
Questions # 16:

To which types of decisions can Pega Customer Decision Hub™ be applied?

Options:

A.

Determining how to retain a customer

B.

Determining why response rates for a campaign in one region are below average

C.

Determining how to optimize the product portfolio to increase market share

D.

Determining the cause of a customer's problem

Expert Solution
Questions # 17:

The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

Question # 17

The details of the shoes are provided in the following table:

Question # 17

What is the number of outputs that each component has?

Options:

A.

Set-Property=1, Results=4

B.

Set-Property=4, Results=4

C.

Set-Property=1, Results=1

D.

Set-Property=4, Results=1

Expert Solution
Questions # 18:

A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.

Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?

Options:

A.

Call intent detection

B.

Offers ranking

C.

Dispute handling strategy

D.

Interaction history

Expert Solution
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