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Viewing questions 61-70 out of questions
Questions # 61:

NTO has outgrown its current salesforce org and will be migrating to new org shortly. As part of this process NTO will be migrating all of its metadata and data. NTO’s data model in the source org has a complex relationship hierarchy with several master detail and lookup relationships across objects, which should be maintained in target org.

What 3 things should a data architect do to maintain the relationship hierarchy during migration?

Choose 3 answers:

Options:

A.

Use data loader to export the data from source org and then import or Upsert into the target org in sequential order.

B.

Create a external id field for each object in the target org and map source record ID’s to this field.

C.

Redefine the master detail relationship fields to lookup relationship fields in the target org.

D.

Replace source record ID’s with new record ID’s from the target org in the import file.

E.

Keep the relationship fields populated with the source record ID’s in the import file.

Expert Solution
Questions # 62:

Universal Containers is integrating a new Opportunity engagement system with Salesforce. According to their Master Data Management strategy, Salesforce is the system of record for Account, Contact, and Opportunity data. However, there does seem to be valuable Opportunity data in the new system that potentially conflicts with what is stored in Salesforce. What is the recommended course of action to appropriately integrate this new system?

Options:

A.

The MDM strategy defines Salesforce as the system of record, so Salesforce Opportunity values prevail in all conflicts.

B.

A policy should be adopted so that the system whose record was most recently updated should prevail in conflicts.

C.

The Opportunity engagement system should become the system of record for Opportunity records.

D.

Stakeholders should be brought together to discuss the appropriate data strategy moving forward.

Expert Solution
Questions # 63:

A company wants to document the data architecture of a Salesforce organization.

What are two valid metadata types that should be included? (Choose two.)

Options:

A.

RecordType

B.

Document

C.

CustomField

D.

SecuritySettings

Expert Solution
Questions # 64:

NTO has a loyalty program to reward repeat customers. The following conditions exists:

1.Reward levels are earned based on the amount spent during the previous 12 months.

2.The program will track every item a customer has bought and grant them points for discount.

3.The program generates 100 million records each month.

NTO customer support would like to see a summary of a customer’s recent transaction and reward level(s) they have attained.

Which solution should the data architect use to provide the information within the salesforce for the customer support agents?

Options:

A.

Create a custom object in salesforce to capture and store all reward program. Populate nightly from the point-of-scale system, and present on the customer record.

B.

Capture the reward program data in an external data store and present the 12 months trailing summary in salesforce using salesforce connect and then external object.

C.

Provide a button so that the agent can quickly open the point of sales system displaying the customer history.

D.

Create a custom big object to capture the reward program data and display it on the contact record and update nightly from the point-of-scale system.

Expert Solution
Questions # 65:

A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity: L Point-of-sale system: All purchases for a customer

2. Salesforce; All customer service activity and sales activities for a customer

3. Mobile app: All bookings, preferences, and browser activity for a customer

4. Marketing: All email, SMS, and social campaigns for a customer

Customer service agents using Salesforce would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.

What strategy should the data architect implement to satisfy this requirement?

Options:

A.

Explore external data sources in Salesforce to build a 360-degree view of the customer.

B.

Use a customer data mart to create the 360-degree view of the customer.

C.

Periodically upload summary information in Salesforce to build a 360-degree view.

D.

Migrate customer activities fro, all four system into Salesforce.

Expert Solution
Questions # 66:

Universal Containers would like to remove data silos and connect their legacy CRM together with their ERP and with Salesforce. Most of their sales team has already migrated to Salesforce for daily use, although a few users are still on the old CRM until some functionality they require is completed. Which two techniques should be used for smooth interoperability now and in the future.

Options:

A.

Replicate ongoing changes in the legacy CRM to Salesforce to facilitate a smooth transition when the legacy CRM is eventually retired.

B.

Specify the legacy CRM as the system of record during transition until it is removed from operation and fully replaced by Salesforce.

C.

Work with stakeholders to establish a Master Data Management plan for the system of record for specific objects, records, and fields.

D.

Do not connect Salesforce and the legacy CRM to each other during this transition period, but do allow both to interact with the ERP.

Expert Solution
Questions # 67:

DreamHouse Realty has an integration that creates records in a Salesforce Custom Object. The Custom Object has a field marked as required on the page layout.

DreamHouse Realty has noticed that many of the records coming from the external system are missing data in this field.

The Architect needs to ensure this field always contains data coming from the source system.

Which two approaches should the Architect take? Choose 2 answers

Options:

A.

Set up a Validation Rule to prevent blank values.

B.

Create a Workflow to default a value into this field.

C.

Mark the field required in setup at the field level.

D.

Blame the customer's external system for bad data.

Expert Solution
Questions # 68:

Universal Containers (UC) is migrating data from legacy system to Salesforce. During data analysis it was discovered that data types of fields being migrated do not match with Salesforce data types.

Which solution should a data architect use to ensure successful data migrations?

Options:

A.

Migrate legacy data to a staging database for mapping then leverage an ETL tool to transform the data and load into Salesforce.

B.

Export legacy data into the staging database and leverage stored procedures to transform data types before loading into Salesforce.

C.

Migrate the legacy data leveraging an ETL tool to transform data types and load data into Salesforce.

D.

Export legacy data into CSV files and leverage data loader to load data into Salesforce.

Expert Solution
Questions # 69:

In their legacy system. Universal Containers has a monthly accounts receivable report that compiles data from Accounts, Contacts, Opportunities, Orders. and Order Line Items. What difficulty will an architect run into when implementing this in Salesforce?

Options:

A.

Salesforce allows up to four objects in a single report type.

B.

Salesforce does not support Orders or Order Line Items.

C.

A report cannot contain data from Accounts and Contacts.

D.

Custom report types cannot contain Opportunity data.

Expert Solution
Questions # 70:

A large automobile manufacturer has decided to use Salesforce as its CRM. It needs to maintain the following dealer types in their CRM:

Local dealers

Regional distributor

State distributor

Service dealer

The attributes are different for each of the customer types. The CRM users should be allowed to enter only attributes related to the customer types. The processes and business rules for each of the customer types could be different.

How should the different dealers be maintained in Salesforce?

Options:

A.

Use Accounts for dealers, and create record types for each of the dealer types.

B.

Create dealers as Accounts, and build custom views for each of the dealer types.

C.

Use Accounts for dealers and custom picklist field for each of the dealer types

D.

Create Custom objects for each dealer types and custom fields for dealer attributes.

Expert Solution
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Viewing questions 61-70 out of questions