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Viewing questions 11-20 out of questions
Questions # 11:

Which payment system disrupts the standard payroll cycle?

Options:

A.

Flexible earned wage access

B.

Pay advance programs

C.

Adaptable work arrangements

D.

Retirement account loan programs

Expert Solution
Questions # 12:

Which demand forecasting methodology best supports a workforce management strategy regardless of industry?

Options:

A.

Managerial judgment

B.

Ratio-trend

C.

Technological forecast

D.

Work study

Expert Solution
Questions # 13:

In one of the warehouses of a retail company, several international employees complain to HR that the warehouse manager has forbidden them from speaking in their native language in the workplace. The HR manager speaks with the warehouse manager, who says there have been several reports that the international employees only interact with each other and they have difficulty conversing with the local employees due to language barriers. The HR manager also learns that the international employees can speak the primary language used in the company well enough to understand instructions from their supervisors. Fortunately, there have been no incidents of safety issues where language has been a barrier between local and international employees. However, senior management believes there is a lack of rapport between local and international employees and instructs the HR manager to resolve the issue.

Which action should the HR manager take to address the international employees' complaints about the warehouse manager?

Options:

A.

Communicate to the international employees that senior management believes there is a lack of rapport between the local and international employees

B.

Consult with senior management about whether it is acceptable to forbid international employees from speaking in their native language in the workplace.

C.

Ask the warehouse manager if there is a business need to forbid international employees from speaking in their native language.

D.

Instruct the warehouse manager to attend a diversity, equity and inclusion.

Expert Solution
Questions # 14:

Which step should an HR professional take first when an employee submits a verbal or written allegation that a supervisor is creating a hostile work environment?

Options:

A.

Assure the employee that all information gathered from witnesses will remain confidential.

B.

Reduce the employee's work schedule temporarily until the investigation is complete.

C.

Transfer the employee to another work group while the investigation proceeds.

D.

Meet with the employee and supervisor to discuss the allegation.

Expert Solution
Questions # 15:

Which recruitment method yields applicants that have the best understanding of the advertised job opening and what it entails?

Options:

A.

Career fair

B.

Direct mailing

C.

Third-party recruiting

D.

Employee referrals

Expert Solution
Questions # 16:

An oil and gas company that operates globally signs an agreement to shift the operations part of the business to another organization. As a result, the company must lay off several employees. Some of the employees that must be laid off are working at headquarters while others are currently assigned to another country to support operations in the field. An HR director is tasked with developing a plan for communicating and executing the layoffs.

News about the layoffs is mistakenly revealed before an official announcement is made, leaving the employees feeling betrayed and distrustful of HR. At the upcoming all-employee meeting, what should the HR director focus on to rebuild employee trust?

Options:

A.

Explaining the change in the businesses strategic direction that led to the decision to initiate layoffs.

B.

Admitting that a mistake was made and that communicating layoffs was supposed to be done differently.

C.

Explaining the best parts of the severance package that will be offered to the employees who are laid off.

D.

Assuring the employees that regular updates about the layoffs will be provided in the future.

Expert Solution
Questions # 17:

An HR director is hired to address the executive team's concerns about negative workplace culture and its impact on financial performance. During an initial investigation the HR director discovers that the two division directors often fail to communicate with each other and their employees. Each division maintains separate workplace policies, and the workspaces for the divisions are spread out across multiple floors. For employee management, the director of the client services division is assisted by a small HR team. The director of operations does not work with the HR team and instead uses company funds to seek employee management advice from an executive coach, who has no official coaching training. The HR director suspects facilitating change at the company will be challenging because engagement data indicates many employees distrust the company’s leadership and HR.

The HR director discovers that many employees lost trust in HR after an HR manager read sensitive emails from employees out loud during a company meeting. How should the HR director address this?

Options:

A.

Meet with the HR manager to discuss the effects of these actions on employee morale.

B.

Mentor the HR manager about effective communication techniques.

C.

Issue a companywide statement that describes the company's privacy practices.

D.

Document a formal warning in the HR manager's personnel file.

Expert Solution
Questions # 18:

Which element is fundamental to an inclusive global workplace?

Options:

A.

A workplace that values individual and group differences

B.

A company with a variety of social and cultural identities among its staff

C.

An organization that has numerical representation of individuals from different backgrounds

D.

A firm that has an active diversity and inclusion policy

Expert Solution
Questions # 19:

An oil and gas company that operates globally signs an agreement to shift the operations part of the business to another organization. As a result, the company must lay off several employees. Some of the employees that must be laid off are working at headquarters while others are currently assigned to another country to support operations in the field. An HR director is tasked with developing a plan for communicating and executing the layoffs.

What should the HR director do to ensure that there is a successful transfer of knowledge from the displaced employees to those who will be retained after the layoffs?

Options:

A.

Require the displaced employees to sign a contract that affirms that they will stay with the company during the transition.

B.

Tell the displaced employees that helping with the transition will provide more time to find a job while still receiving compensation.

C.

Explain to the displaced employees that they will be provided with a favorable reference in exchange for their cooperation.

D.

Tell the displaced employees that they will be offered training and job placement services if they help with the transition.

Expert Solution
Questions # 20:

A global manufacturing organization is dealing with a high level of attrition among machine operators as well as difficulty recruiting machine operators at a recently acquired factory. The HR director is attempting to address the issue. During exit interviews, multiple employees mention they are leaving to take higher-paying jobs at other companies in the area. The HR director of the factory in that country believes that the company needs to raise the salaries of the machine operators to address this. The HR director contacts the chief human resource officer (CHRO) to discuss the need for a salary adjustment. The CHRO is located in another country and has never been to the country where the factory is located. The CHRO reviews the most recent salary study for the region and indicates that the salaries the company is paying are competitive with other companies in the region. The CHRO also says that due to recent increases in operating expenses and declines in revenue, it would be financially irresponsible to provide raises.

The HR director feels that the executive team located in another country, does not understand the nuances of the local culture and the way the factory operates. What should the HR director do?

Options:

A.

Prepare a report describing the aspects of the factory that the executive team needs to understand.

B.

Record a webinar describing the aspects of the factor/ that the executive team needs to understand.

C Email the executives inviting them to contact the HR director with any questions about the factory

C.

Conduct cultural sensitivity training for everyone on the executive team.

Expert Solution
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