Scenario
Please read this scenario prior to answering the Question
You are serving as the Lead Architect for an insurance company, which has been formed through the merger of three previously independent companies. The company now consists of three divisions with the same names and division headquarters as their predecessors.
The lack of integration between the three divisions has increasingly caused problems in the handling of customer and financial information. The inability to share information has resulted in lost opportunities to leverage the synergies that should have been possible as a result of the merger. At present, each division maintains its own applications. Despite an earlier initiative to install a common application to manage customer, products, and claims information, each division has different ways of defining these core elements and has customized the common application to the point where the ability to exchange information is difficult, costly, and error-prone.
As a result, the company has made the decision to introduce a common web portal, contact center software suite, and document management system. Also the company has selected a single enterprise-wide customer relationship management (CRM) application to consolidate information from several applications that exist across the divisions. The application will be used by each of the divisions and accessed by third party partners through well defined interfaces.
The Corporate Board is concerned that the new application must be able to manage and safeguard confidential customer information in a secure manner that meets or exceeds the legal requirements of the countries in which the company operates. This will be an increasingly important capability as the company expands its online services in cooperation with its partners.
The CIO has formed an Enterprise Architecture department, and one of the primary goals in its charter is to coordinate efforts between the implementation team and the migration teams in each division. The CIO has also formed a cross-functional Architecture Board to oversee and govern the architecture. The company has an existing team of security architects.
TOGAF 9 has been selected as the core framework for use for the Enterprise Architecture program. The CIO has endorsed this choice with the full support of top management.
Refer to the Scenario
As part of the process for establishing the Enterprise Architecture department, you are developing a set of architecture principles to guide the activities.
You need to recommend the best approach for this work.
Based on TOGAF, which of the following is the best answer?
What does the TOGAF standard provide to guide architectural activity within the enterprise in terms of structures, roles, responsibilities, and processes?
Scenario
Please read this scenario prior to answering the Question
You are serving as the Lead Architect for an Enterprise Architecture project team within a multinational oil and gas corporation. It is organized into two major business groupings:
-Upstream operations which include exploration for crude oil and natural gas and operating the infrastructure necessary to deliver oil and gas to the market.
-Downstream operations which include the manufacturing, distribution and marketing activities for oil products and chemicals
Safety is a priority for the company, with the aim to ensure id causes zero harm to people and the environment. The company has to satisfy the regulatory requirements of each of the countries it operates in.
The downstream business generates a third of the company’s profits worldwide and includes more than 30,000 petrol stations and various oil refineries. In some countries it also includes oil refining, a retail station network, lubricants manufacture and marketing, industrial fuel and lubricants sales. The practice for the downstream business has been to operate locally managed by local “operating companies”.
The Governing Board is concerned about the risk posed by operating in this complex global environment with a large part of the downstream business represented by local operating companies. As a result, the Chief Executive Officer (CEO) has appointed a Chief Compliance Officer (CEO) to be responsible for overseeing and managing compliance issues for the corporation. The CCO reports directly to the CEO.
The CCO has approved the expenditure of resources to establish an Enterprise Architecture program, and has mandated the use of the TOGAF standard as the framework. He has requested to be informed about the status of downstream operations that could impact regulatory compliance. He also wants the corporate legal staff and auditors to analyze all proposed new downstream operations to ensure that they are within the legal guidelines for each country. In addition, the local operating companies should be able to see that the architecture is appropriate for their needs.
The architecture project team has worked within the sponsor to complete a detailed Request for Architecture Work providing the high level project description. As the project commences the next phase, the necessary approvals from corporate and line management have been …..
Refer to the Scenario
You have been asked to recommend an approach that would enable the development of an architecture that addresses the needs of the Chief Compliance Officer, legal staff, auditors and the local operating companies.
Based on the TOGAF standard, which of the following is the best answer?
Scenario:
Please read this scenario prior to answering the question
The ABC company specializes in the development of wind turbine blades for use in large-scale commercial wind energy production systems. The company has manufacturing facilities located in Palm Springs, California, Omaha, Nebraska, and Winnipeg, Manitoba. Each of these plants supplies a different manufacturer that builds and sells complete systems. The turbine blades are custom engineered to meet each manufacturer's design specifications.
Until recently, most turbine blades were fabricated manually using molded fiber-reinforced plastics. However, recent improvements in composite materials, coupled with enhanced automated methods for precision application of materials during the molding process, have led to significant reduction in weight, increase in strength, and greatly improved blade longevity. The company has pioneered the development of a proprietary automated process for continuous extrusion of the turbine blades. Patents have been filed to protect the process, but certain trade secrets must be closely guarded.
The company has a mature Enterprise Architecture organization that is supported by a cross-functional Architecture Review Board. The Chief Information Officer and the Chief Operating Officer co-sponsor the Enterprise Architecture program.
The company has used T0GAF and its Architecture Development Method (ADM) to develop its automated manufacturing processes and systems that are used to design, manufacture, and test the blade assemblies. They have adapted their Enterprise Architecture to closely follow the TOGAF 9 framework. All of the company's enterprise architects have been trained and certified on TOGAF 9. Recently, an architecture project was completed that defined a standard approach for controlling the Automated Test System that is used at each plant to perform final quality assurance tests on each completed blade assembly. The Manufacturing Architecture Board approved the plan for immediate implementation at each plant.
An Architecture Contract was developed that detailed the work needed to implement and deploy the new Automated Test System controller. The Chief Engineer, sponsor of the activity, has expressed concern that a uniform process be employed at each site to ensure consistency.
Refer to the Scenario
You are the Lead Architect for this activity.
You have been asked to recommend the best approach to adopt to address the Chief Engineer's concern.
Based on TOGAF 9, which of the following is the best answer?
Please read this scenario prior to answering the question
Your role is consultant to the Lead Architect within a multinational company. The
company is organized into independent operational divisions on a national basis. The
company adapts its marketing messaging to fit each culture group, with the adaptation
of product offerings and manufacturing processes in each market.
The company has a mature Enterprise Architecture (EA) practice and uses the
TOGAF standard as the basis of its architecture framework. In addition to the EA
program, the company has several management frameworks in use, including
business planning, portfolio/project management, and operations management. The
EA program is sponsored by the CIO.
A strategic architecture has been approved that includes consolidation of multiple
applications that have been operating in the production facilities across the divisions.
The goal is to replace the functionality of the existing applications with a new
application running as a single instance in the company's primary data center.
Each division has completed the Architecture Definition documentation required to
integrate the new application to meet its own specific manufacturing requirements.
The key corporate change attributes and implementation constraints have been
confirmed. A consolidated gap analysis has been completed which has identified the
gaps across the Business, Data, Application, and Technology domains. Using the gap
analysis results, a review of the consolidated requirements, dependencies, and
interoperability requirements needed to integrate the new application has been
completed. The Business Transformation Readiness Assessment started in Phase A
has been completed. A risk assessment has been completed.
The implementation process is estimated to take four years. Because of the risks
posed by the complexity of the current environment, a phased approach is needed to
implement the target architectures. The Implementation and Migration Plan v0.1, the
draft Architecture Roadmap, and the Capability Assessment deliverables are now
complete.
Refer to the Scenario
You have been asked to recommend the next steps to prepare the final
Implementation and Migration Plan.
Based on the TOGAF Standard, Version 9.2, which of the following is the best
answer?
Please read this scenario prior to answering the question
Your role is that of Enterprise Architect for a chain of convenience stores. The chain
includes over five thousand retail outlets. Each store in the chain is an independently
owned and operated franchise. The stores operate 24 hours a day and 7 days a week.
Many of the stores have been with the franchise for more than 10 years and still use the
original IT systems deployed at that time.
The chain has a mature Enterprise Architecture practice based in its headquarters and
uses the TOGAF standard as the method and guiding framework.
The CEO of the chain has stated concerns about the inefficiencies of the current
systems and identified the need to change. He has defined a strategic vision that will
enhance the business by providing its franchisees new services to help them compete
with other retail outlets and online retailers. This strategy is part of the long-term
commitment to enhance the brand image and increase revenue for the chain.
The Chief Architect engaged the services of a leading consulting firm that specializes in
business strategy. An initial study has been conducted to identify the strategic changes
needed to implement the CEO's vision. This recently completed with approval of a
strategic architecture encompassing the entire chain, including detailed requirements
and recommendations. Based on the recommendations from the study, the decision has
been made for the chain to adopt a packaged suite of integrated applications that is
tailored to the needs of the franchise.
The changes will help provide the chain with improved products, and more efficient
operations. The stores will also act as delivery and return locations for a large online
retailer which will further increase the number of potential customers. The addition of a
corporate-wide data warehouse will provide analytics that will enable the marketing
group to improve its ability to target advertising and new products to specific regions.
Refer to the scenario
You have been asked by the Chief Architect to propose the best approach for
architecture development to realize the CEO's vision.
Based on the TOGAF Standard, Version 9.2, which of the following is the best
answer?
Scenario:
Please read this scenario prior to answering the Question.
The ABC Ltd. is a leading medical device manufacturer in the highly competitive market for Migraine Headache Pain Management (MHPM) devices. These tiny wireless devices are implanted in the brain and can deliver a precise electric shock when the wearable Pain Control Unit (PCU) detects an increase in stress induced by the onset of a migraine headache. This technology will be a breakthrough in the treatment of this condition, and several competitors are striving to be the first to introduce a product into the market. However, all of them must demonstrate the effectiveness and safety of their products in a set of clinical trials that will satisfy the regulatory requirements of the countries in the target markets.
The Enterprise Architecture group at the company has been engaged in an architecture development project to create a secure networked collaboration system that will allow researchers at its product development laboratories worldwide to share information about their independent clinical trials. The Enterprise Architecture group is a mature organization that has been utilizing TOGAF for several years. The company Architecture Development Method is strictly based on TOGAF 9 with extensions required to support current good manufacturing practices and good laboratory practices in their target markets. The project team has now completed the Business, Information Systems, and Technology Architecture phases and has produced a complete set of deliverables for each phase. Due to the highly sensitive nature of the information that is managed, special care was taken to ensure that each architecture domain included an examination of the security and privacy issues that are relevant for each domain. A corresponding Security Architecture has been defined.
The Executive Vice President for Clinical Research is the sponsor of the Enterprise Architecture activity. He has stated that the changes to the enterprise architecture for the new system will need to be rolled out on a geographic basis that will minimize disruptions to ongoing clinical trials. The work will need to be done in stages and rolled out in geographical regions.
Refer to the Scenario
You are serving as the Lead Architect for the project team.
You have been asked to recommend the approach to identify the work packages that will be included in the Transition Architecture(s).
Based on TOGAF 9, which of the following is the best answer?
Scenario
Please read this scenario prior to answering the Question
Your role is that of Lead Enterprise Architect within the staff headquarters of a large hotel chain. The chain manages over 500 hotels across North America and Canada, with another 230 hotels internationally in the United Kingdom, Europe, Australia and New Zealand. Unlike other hotel chains, which are often a mix of company-owned and franchised units, each hotel in the chain is an independently owned and operated franchise. Many of the hotels use the same internal IT systems that they used before they joined the franchise. Until recently, the only requirement that has been placed on each hotel is that they use a standard financial reporting system to report their financial results to the headquarters on a weekly basis.
The CEO of the chain has stated his concerns about the inefficiencies of the current approach and identified the need to change. He has defined a new strategic vision that will enhance the business by providing its franchisees new support services including worldwide reservations, global, national and regional marketing as well as consolidated financial, logistics, and yield management. This strategy is part of the long-term commitment to enhance the brand image and drive superior revenue for the chain. He has also stated that he expects improved financial results by the end of the current fiscal year.
These changes will provide the chain with improved utilization of its capacity and more efficient operations. The addition of a corporate-wide data warehouse will provide analytics that will enable the marketing group to improve its ability to target advertising into key national and regional markets to improve yields.
The chain has a mature enterprise architecture practice based in its headquarters and uses TOGAF 9 as the method and guiding framework. The CIO is the sponsor of the activity.
In planning this change, the Chief Architect engaged the services of a well-known consulting firm that specializes in business strategy. An initial study has been conducted to identify the strategic changes needed to implement the CEO's vision. This recently completed with approval of a strategic architecture encompassing the entire chain, including detailed requirements and recommendations.
Based on the recommendations from the initial study, the chain has taken the decision to adopt a packaged suite of integrated applications that is tailored to the needs of the hospitality industry.
Refer to the scenario
You have been asked by the Chief Architect to propose the best approach for architecture development to realize the CEO's vision.
Based on TOGAF, which of the following is the best answer?
Please read this scenario prior to answering the question
Your role is that of an Enterprise Architect at an multinational company. The company
designs, manufactures and sells products worldwide. It has grown rapidly by
acquisition and has inherited numerous different business processes and related IT
systems. This has led in many instances to a duplication of resources.
The Chief Operating Officer (COO) has made the decision to consolidate and reduce
redundant business processes and IT systems in the sales operations. She has
committed to the CEO that the business will migrate to a set of standardized solutions
that will reduce costs and improve efficiency.
The Enterprise Architecture practice at the company has been assigned to manage
the project. At present, there are no architectural assets in the Architecture Repository
related to this initiative. All assets will need to be acquired, customized, or created
from scratch. The CIO, who is the project sponsor, has identified the need for a set of
commercial off the shelf package applications as candidates for the target. She has
also stated that she is not concerned about preserving the existing business
processes or IT systems within the sales operations.
Your team leader has asked you to assist with developing a response to the following
questions:
Which groups of users will use the different applications and IT systems?
How many licenses and type of licenses are needed for the packaged applications?
What level of support is needed for the users?
Where should the support center(s) be located?
What new capabilities will be required to support this business change?
How much will the migration cost?
This project is using an iterative approach for executing the TOGAF Architecture
Development Method. The architecture development project has completed the
Architecture Vision Phase. A set of packaged applications has been identified and is
being considered, the next iteration will include development of the Business and
Application Target Architectures.
Refer the Scenario.
[Note: You may need to refer to the Architectural Artifacts chapter, section 31.6
(located in Part IV) of the reference text in order to answer this question.]
You have been asked to identify the most appropriate catalogs, matrices, and
diagrams to support the Architecture development.
Based on the TOGAF Standard, Version 9.2, which of the following is the best
answer?
Scenario:
Please read this scenario prior to answering the question
You are serving as the Lead Enterprise Architect at a major supplier in the automotive industry. The company is headquartered in Cleveland, Ohio with manufacturing plants across the United States, Brazil, Germany, Japan and South Korea. Each of these plants has been operating its own planning and production scheduling systems, as well as custom developed applications that drive the automated production equipment at each plant.
The company is implementing lean manufacturing principles to minimize waste and improve the efficiency of all of its production operations. During a recent exercise held for internal quality improvement, it was determined that a significant reduction in process waste could be achieved by replacing the current planning and scheduling systems with a common Enterprise Resource Planning (ERP) system located in the Cleveland data center. This central system would provide support to each of the plants replacing the functionality in the existing systems. It would also eliminate the need for full data centers at each of the plant facilities. A reduced number of IT staff could support the remaining applications. In some cases, a third-party contractor could provide those staff.
The Enterprise Architecture department has been operating for several years and has mature, well-developed architecture governance and development processes that are strongly based on TOGAF 9.
At a recent meeting, the Architecture Board approved a Request for Architecture Work sponsored by the Chief Engineer of Global Manufacturing Operations. The request covered the initial architectural investigations and the development of a comprehensive architecture to plan the transformation.
The Common ERP Deployment architecture project team has now been formed, and the project team has been asked to develop an Architecture Vision that will achieve the desired outcomes and benefits. Some of the plant managers have expressed concern about the security and reliability of diving their planning and production scheduling from a remote centralized system. The Chief Engineer wants to know how these concerns can be addressed.
Refer to the Scenario
[Note: You should assume that the company has adopted the example set of principles that are listed and defined in TOGAF 9, Section 23.6.]
One of the earliest initiatives in the Enterprise Architecture program was the definition of a set of architecture principles. These now need to be updated to address the concerns raised.
You have been asked to select a set of principles most appropriate for guiding the team to define a robust solution.
Based on TOGAF 9, which of the following is the best answer?
