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Pass the Pegasystems Pega CSA PEGAPCSA87V1 Questions and answers with ValidTests

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Questions # 71:

A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager requests that the report show only those customers who meet the following conditions: - The customer is on a monthly billing cycle - The credit card is either MoreCash or Vista - The credit card expires within 60 days Which set of filtering conditions returns a report with the desired data?

Options:

A.

Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today

B.

Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days.

C.

Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration Date is less than 60 days

D.

Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration Date equals next 60 days

Expert Solution
Questions # 72:

Which requirement demonstrates the need configure correspondance?

Options:

A.

Phone a customer for additional information about the case

B.

Case worker receives a mobile push notification to approve an insurance claim

C.

Assign a new insurance claim to a case worker to process

D.

Email the case worker when the insurance claim is routed to their worklist

Expert Solution
Questions # 73:

Which scenario requires you to make updates in Dev Studio?

Options:

A.

A task is reassigned when it reaches a service-level agreement goal.

B.

An email correspondence is added to the case type.

C.

A customer representative can approve or reject a claim.

D.

A new confirmation view displays a read-only text property.

Expert Solution
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