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Report type is a tool that can be used to pull contact fields into the custom report for Event. Report type defines the set of records and fields available to a report based on the relationships between a primary object andits related objects. To edit the custom Event report type and add fields related via lookup, go to Setup > Report Types and select the Event report type. Then click Edit Layout and drag the fields from the Contact object to the layout. References:https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm &type=5

Assignment rules are tools that allow administrators to automatically route records to users or queues based on certaincriteria. For example, an assignment rule can assign cases to different queues based on case priority, origin, type, or other fields. Assignment rules can be triggered when records are created manually, via email, web, or API. Assignment rules consist of multiple rule entries that define the criteria and actions for each assignment scenario. References: https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm &type=5https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm &type=5

One thing that an administrator should be aware of before changing an auto-number field to text field is that this change is prevented by Salesforce; it cannot be done because it would cause data loss and inconsistency. Auto-number fields are fields that automatically assign unique numeric values to each record; they cannot be changed to text fields because text fields do not have this functionality and may allow duplicate or invalid values. Existing field values remaining unchanged, being converted, or being deleted are not things that would happen before changing an auto-number field to text field because this change cannot happen at all. References:https://help.salesforce.com/s/articleView?id=sf.fields_about_auto_number.htm &type=5

Case escalation rules are a feature that can be used to meet this requirement. Case escalation rulescan automatically escalate cases that meet certain criteria, such as being open for more than a specified time or having a certain priority. Escalation rules can assign cases to a different owner or queue and send email notifications to the support manager or other recipients. References:https://help.salesforce.com/s/articleView?id=sf.case_escalation.h tm&type=5

Manual sharing allows record owners to share individual records with other users or groups. This is useful when one-off sharing is needed for a specific situation. Hierarchical sharing, criteria-based sharing and owner-based sharing are not suitable for this scenario because they are based on predefined rules or roles that do not match the requirement. References:https://help.salesforce.com/s/articleView?id=sf.sharing_ove rview.htm&type=5

To automate an outbound message, the administrator should use a workflow rule that defines the criteria for sending the message and the actions to perform when those criteria are met. One of the actions available for workflow rules is sending an outboundmessage to a designated endpoint URL with specified fields as parameters. Process builder, task assignment, and flow builder are not able to send outbound messages directly. References: https://help.salesforce.com/s/articleView?id=sf.workflow_define.htm &type=5https://help.salesforce.com/s/articleView?id=sf.workflow_action_outboundmessaging.htm &type=5

A PriceBook is a feature that allows administrators to define different prices for the same products based on different criteria such as customer segment, region, channel, etc. For example, a PriceBook can provide reseller partners with discounted prices on the products they purchase compared to regular customers. A PriceBook consists of one or more PriceBook entries that specify the product ID, pricebook ID, list price, currency, and active status for each product-pricebook combination. References:https://help.salesforce.com/s/articleView?id=sf.pricebook_overview.htm &type=5

Flow Builder supports creating a scheduled flow that can run at specified intervals and perform actions on a set of records that meet certain criteria.

References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.flow_concepts_scheduled_start.htm &type=5

My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits such as improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (such as login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app. References:https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm &type=5

To make sure the custom picklist field values are populated on contact when leads are converted, you need to create a custom picklist field on contact and map it to the corresponding field on lead.

References:https://help.salesforce.com/s/articleView?id=sf.convert_lead_mapping.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.customize_fields.htm &type=5