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Questions # 11:

In project management, which is a best practice prior to creating a communication plan?

Options:

A.

Select the primary communication method

B.

Analyze the needs of the stakeholders

C.

Manage the expectations of the stakeholders

D.

Identify the primary communicator

Expert Solution
Questions # 12:

Which technique for writing social media content best encourages readers to engage, extend the conversation, and take action?

Options:

A.

Asking a question that prompts an actual response

B.

Writing short and compelling headlines to intrigue readers

C.

Chunking information into short paragraphs

D.

Adopting a conversational style to speak one-on-one to readers

Expert Solution
Questions # 13:

Which activity represents the best example of a meaningful diversity and inclusion strategy in a workplace?

Options:

A.

Establish an executive-sponsored mentoring program with a designated budget and practices designed to support employees to increase the value they bring to the company

B.

Implement a fixed hiring model that will ensure at least one person from every type of diversity group is represented in the local/regional workforce

C.

Solicit input from employees and gather interest in various topics to offer targeted webinars to the organization around diversity and inclusion

D.

Issue an invitation to all employees to join the company's diversity committee so they can direct the company's activities around diversity and inclusion

Expert Solution
Questions # 14:

A talent development professional has been hired to assess the motivation of a client's workforce and provide a performance improvement solution. Which three questions would be most important to ask the client?

Options:

A.

What goals are the employees accountable for? After a solution is implemented, what will the employees be able to do? What are the objectives for the workforce?

B.

What motivates the current workforce? What is causing employees' lack of motivation? What would a motivated workforce look like?

C.

What solutions have you tried in the past for motivating the workforce? What solutions worked? What solutions did not work?

D.

What are the current workflows and workloads? What are the bottlenecks? What aspects of the work are awkward?

Expert Solution
Questions # 15:

Which learning objective domain is most difficult to observe and measure?

Options:

A.

Affective

B.

Interpersonal

C.

Cognitive

D.

Psychomotor

Expert Solution
Questions # 16:

Which item is most critical to drive accelerated learning in a program for high-potential employees?

Options:

A.

Work assignments that stretch current capabilities

B.

Individual coaching on culture, strategy, and attaining results

C.

Development of networks promoting organizational learning

D.

Reading assignments prior to attending sessions

Expert Solution
Questions # 17:

A new business has recently been formed out of a merger of two international technology start-up companies, and employees from both companies are being merged into new departments for efficiency. Which suggestion would be most useful for a talent development professional to make to the department managers as they get to know their new employees?

Options:

A.

Suggest that managers host introduction meetings and describe their plan to deliver a successful outcome to the new department

B.

Suggest that managers schedule meetings with groups of employees at the same time to facilitate informal introductions

C.

Suggest that managers schedule individual introduction meetings with each employee where they can talk without interruptions or distractions

D.

Suggest that managers send out a communication to welcome their new teams, encouraging each employee to schedule time to meet with their manager

Expert Solution
Questions # 18:

A talent development (TD) professional is starting to plan an organizational development strategy. Which task should the TD professional perform first?

Options:

A.

Define the goals of the strategy

B.

Determine the scope of the learning plan

C.

Make an itemized budget

D.

Specify the skills that will be developed by the participants

Expert Solution
Questions # 19:

A talent development (TD) professional has been contracted to design a training program on cross-cultural communications. The organization's goal is to foster a more inclusive workplace environment. Which action would best help the TD professional assess the organizational environment to identify specific performance objectives?

Options:

A.

Read the results of exit surveys and interviews

B.

Facilitate focus groups with employees across all levels

C.

Discuss performance gaps with external clients and senior leadership

D.

Evaluate performance reviews to assess ratings and written narratives

Expert Solution
Questions # 20:

After collecting evaluation data using a detailed questionnaire, what data display should be used in the first stage of the analysis?

Options:

A.

One-way table

B.

Box plot

C.

Line graph

D.

Frequency table

Expert Solution
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