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Questions # 31:

Under UK Law it is an employer's duty to protect the health, safety and welfare of the employees and other people who may be affected by their business. In what manner must employers act?

 

Select the THREE that apply.

Options:

A.

Carry out risk assessments to address all risks that might cause harm in the workplace.

B.

Provide information in the workplace about how employees and others are protected and instruct them how they can deal with the risks.

C.

It is the duty of all employees to take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts and omissions at work.

D.

The employee has a duty to cooperate with his/her employer so far as is necessary to enable health and safety requirements to be performed and complied with.

E.

Display Health and Safety Regulations in a prominent position in every workplace or provide each worker with a copy.

Expert Solution
Questions # 32:

The advantages of embedding the finance function within the business unit include which THREE of the following?

Options:

A.

It allows the accountant to provide information specific to a particular business unit with greater efficiency.

B.

It prevents duplication of effort across the organisation.

C.

It enables strong relationships to be developed between the accountant and the rest of the management team within a particular business unit.

D.

It means that the accountant is able to develop best practice that can be of benefit to the whole company.

E.

It allows the accountant to build up detailed local knowledge and understanding of the business unit.

Expert Solution
Questions # 33:

Under UK law, the case of constructive dismissal occurs in which of the following situations?

Options:

A.

Because the role of the employee has become redundant.

B.

Because of resignation by the employee due to the conduct of the employer.

C.

Because of a reason related to the employee's capability or qualifications.

D.

Because a statutory duty or restriction prohibited the employment being continued.

Expert Solution
Questions # 34:

W is the supervisor of the house-keeping team in a large hotel. X, a member of the team, is consistently late to work which means that other team members have to perform extra work. A number of team members have also complained to W about X's aggressive behaviour. Two months ago W spoke to X informally about these issues and for a short period things improved.

 

But it is now clear that X is again displaying unacceptable behaviour and upsetting colleagues. W knows further action must now be taken to deal with the situation.

 

With reference to the disciplinary process, which is the best course of action for W to take?

Options:

A.

Write a formal letter to X stating that if the unacceptable behaviour does not stop immediately X will be dismissed without further notice.

B.

Issue a formal verbal warning via a formal interview, with a record of the interview kept on file.

C.

Reduce the paid hours allocated to X as a temporary punishment until the behaviour improves.

D.

Speak to X informally in a private office and ask that X improves their behaviour and apologises to colleagues.

Expert Solution
Questions # 35:

From the following options, choose the appropriate ways of overcoming barriers in the communication process, from the perspective of the sender.

 

Select ALL that apply.

Options:

A.

Ask questions

B.

Give feedback

C.

Have a definite, clear objective

D.

Consider their contribution

E.

Plan the communication

F.

Seek feedback

Expert Solution
Questions # 36:

Japanese team working based on the Japanese production model, and widely copied around the world, possesses which THREE of the following characteristics?

Options:

A.

Assignment of tasks to work units rather than individual workers.

B.

Established to solve non-conventional problems.

C.

Composed of multiskiiled workers.

D.

Normally temporary and depend on the demands of new projects.

E.

Supervisors' roles seen as models for workers and act as a buffer between labour and management.

Expert Solution
Questions # 37:

What event occurs between the second and third stages of Gido and Clement's Project Life Cycle?

Options:

A.

An agreement to proceed with the project is made

B.

A request for a proposal is made

C.

Several solutions are proposed

D.

The identification that there is a need a project

E.

A feasibility study is undertaken

F.

Project objectives are identified

Expert Solution
Questions # 38:

Various methods of communication are available, including face to face, by telephone or online.

 

Which THREE of the following interactions are best conducted face to face?

Options:

A.

Discussion of the proposed strategy for the company between its senior managers.

B.

Booking hotel accommodation.

C.

Conducting a training session on how to administer life-saving first aid.

D.

Purchasing a well known brand of printer cartridges.

E.

Arranging the details of a joint venture with a new partner from a foreign country.

Expert Solution
Questions # 39:

Many analysts and researchers have written about understanding resistance in order to bring about successful and enduring changes in an organisation.

 

One writer wrote that "An issue is held in balance by the interaction of two opposing sets of forces - those seeking to promote change (driving forces) and those attempting to maintain the status quo (restraining forces)".

 

Select this writer.

Options:

A.

Kurt Lewin

B.

John Kotter

C.

Rosabeth Kanter

D.

Peter Drucker

Expert Solution
Questions # 40:

K has recently qualified as a chartered management accountant after seven years in the military serving as a front-line infantry officer. He thrives in difficult situations requiring decisive action, and is accustomed to giving orders to subordinates and having them obeyed immediately. 

 

He is known to give his staff big bonuses and hand out harsh punishments in equal measure.  Although not particularly well liked by his team and as yet not very experienced in accountancy, he is regarded as useful by the company directors as someone who will not back away from a difficult task.

 

Based on the French and Raven model, which are the sources of power that K draws upon in the course of his work.

 

Select ALL that apply.

Options:

A.

Reward

B.

Referent

C.

Expert

D.

Legitimate

E.

Coercive

Expert Solution
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