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Questions # 21:

A number of managers in an organisation approach change using a variety of techniques. Manager A focuses on staff training. Manager B provides large bonuses for effective project management. Manager C

restructures his team to reduce headcount. Manager D lays out the financial problems in the business and why change is unavoidable. Manager E calls his team together to openly discuss the issues. Manager F calls

for ideas from his team to make the change happen.

Based on Beer and Nohria's change theory, which of these managers can be described as Theory 0 managers?

Select ALL that apply.

Options:

A.

Manager A

B.

Manager E

C.

Manager F

D.

Manager B

E.

Manager C

F.

Manager D

Expert Solution
Questions # 22:

A project team is engaged in a risk assessment process prior to the execution of a major project. One risk is assessed to be of low impact but medium likelihood (probability). In these circumstances the appropriate response is:

Options:

A.

Accept the risk, but monitor closely

B.

Negotiate the transfer of the risk to a third party

C.

Accept (tolerate) the risk without further action

D.

Take immediate steps to terminate the risk

Expert Solution
Questions # 23:

Conflict has heightened between the departments of a textile manufacturer, following a recent decision by the manager of the cloth inspection department to a tightening up of the inspection standards. She insists that the quality of output has to improve if the organisation is to remain competitive.

 

This has resulted in some staff being idle more frequently and the sight of this idle time has frustrated the management and other employees in the weaving department, due to the direct link between time and bonus payments.

 

Using the Thomas-Kilman Conflict Mode Instrument, which of the following would be the most appropriate method of resolving the conflict in this situation?

Options:

A.

Competing

B.

Collaborating

C.

Avoiding

D.

Accommodating

Expert Solution
Questions # 24:

According to Belbin, winning teams display which THREE of the following characteristics?

Options:

A.

A good range of mental ability spread across the team

B.

Individuals with no clearly defined role profile

C.

A match between team roles and personal attributes

D.

Abiltiy to compensate for role imbalances

E.

Individual members who are each able to fulfill all of Belbin's roles

Expert Solution
Questions # 25:

Which of the following statements relate to the 'hard Ss' in Mckinsy's model?

Select ALL that apply.

Options:

A.

The long-term direction of an organisation

B.

The everyday procedures that an organisation has in place to govern its activity.

C.

The operating approach of an organisation's management.

D.

An organisation's employees and how they are developed, trained and motivated.

E.

An organisation's particular capabilities and competencies.

F.

The values and beliefs of an organisation, including those expressed in the mission statement.

Expert Solution
Questions # 26:

Which of the following are influential drivers of outsourcing?

 

Select ALL that apply.

Options:

A.

Cost savings

B.

Synchronised deliverables

C.

New skill sets

D.

Rapid growth

Expert Solution
Questions # 27:

The Finance Director in an organisation has suffered from some criticism in her management approach, in particular her poor communication methods. For example, using finance jargon in her emails and sending messages out of normal office working hours.

 

This has lead to some of the members of staff being demotivated.

 

Which of the following possible recommendations would improve the communication situation present in this organisaion?

 

Select ALL that apply.

Options:

A.

Arrange meetings whereby the Finance Director is the facilitator and an agenda is set which ensures clear objectives are established and action points noted and followed up.

B.

Send the members of staff on an away day event to improve morale.

C.

Have a glossary of key terminology, e.g. the meaning of the financial information abbreviations.

D.

Recruit a new Finance Director.

E.

Ensure the appropriate channels of communication are used to suit the situation and timing of responses is allowed.

Expert Solution
Questions # 28:

X Company is a car manufacturer with significant competition in the market. One of its customers is a large multinational car hire company. Place the correct level of power against the Power of Buyers.

Question # 28

Options:

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Questions # 29:

According to Porter, there are THREE generic strategies through which an organisation can generate superior competitive performance. These are:

Options:

A.

Cost Leadership

B.

Competitive advantage

C.

Cost recognition

D.

Differentiation

E.

Delegation

F.

Focus

Expert Solution
Questions # 30:

According to the Thomas-Kilmann Conflict Mode Instrument framework, conflict can be managed using which conflict-management dimensions? 

Options:

A.

Compromising and Accommodating

B.

Collaborating and Avoiding

C.

Assertiveness and Cooperativeness

D.

Assertiveness and Competing

Expert Solution
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