A number of managers in an organisation approach change using a variety of techniques. Manager A focuses on staff training. Manager B provides large bonuses for effective project management. Manager C
restructures his team to reduce headcount. Manager D lays out the financial problems in the business and why change is unavoidable. Manager E calls his team together to openly discuss the issues. Manager F calls
for ideas from his team to make the change happen.
Based on Beer and Nohria's change theory, which of these managers can be described as Theory 0 managers?
Select ALL that apply.
A project team is engaged in a risk assessment process prior to the execution of a major project. One risk is assessed to be of low impact but medium likelihood (probability). In these circumstances the appropriate response is:
Conflict has heightened between the departments of a textile manufacturer, following a recent decision by the manager of the cloth inspection department to a tightening up of the inspection standards. She insists that the quality of output has to improve if the organisation is to remain competitive.
This has resulted in some staff being idle more frequently and the sight of this idle time has frustrated the management and other employees in the weaving department, due to the direct link between time and bonus payments.
Using the Thomas-Kilman Conflict Mode Instrument, which of the following would be the most appropriate method of resolving the conflict in this situation?
According to Belbin, winning teams display which THREE of the following characteristics?
Which of the following statements relate to the 'hard Ss' in Mckinsy's model?
Select ALL that apply.
Which of the following are influential drivers of outsourcing?
Select ALL that apply.
The Finance Director in an organisation has suffered from some criticism in her management approach, in particular her poor communication methods. For example, using finance jargon in her emails and sending messages out of normal office working hours.
This has lead to some of the members of staff being demotivated.
Which of the following possible recommendations would improve the communication situation present in this organisaion?
Select ALL that apply.
X Company is a car manufacturer with significant competition in the market. One of its customers is a large multinational car hire company. Place the correct level of power against the Power of Buyers.

According to Porter, there are THREE generic strategies through which an organisation can generate superior competitive performance. These are:
According to the Thomas-Kilmann Conflict Mode Instrument framework, conflict can be managed using which conflict-management dimensions?