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Questions # 21:

An ice cream company wants to introduce a new flavor to a new market. The executive sponsor requests a sampling for the test market and the sample group provides negative feedback. As this type of program had previously been conducted by the company, the program manager QUESTION NO:s whether similar results were experienced during testing.

What should the program manager do next?

Options:

A.

Document the results to share with the program governance board.

B.

Facilitate another test market sampling.

C.

Contact the R&D department for product testing results.

D.

Review the program management information system (PMIS) for lessons learned.

Expert Solution
Questions # 22:

Which of the following types of floats are available? Each correct answer represents a complete solution. Choose two.

Options:

A.

Half float

B.

Full float

C.

Total float

D.

Free float

Expert Solution
Questions # 23:

A program manager has been assigned to a program that has received approval of the program charter and for which a stakeholder register has been prepared. During stakeholder engagement planning, the program manager should consider which of the following stakeholders aspects?

Options:

A.

Attitude about the program, external political position, and technical expertise

B.

Level of influence and participation and attitude about the program

C.

Expectations of program benefits, level of influence, and organizational culture

D.

Level of support/opposition, technical expertise, and organizational culture

Expert Solution
Questions # 24:

An organization supports both programs and projects for various industries. What is a portfolio?

Options:

A.

A portfolio is the total amount of funds that have been invested in programs, projects, and operations.

B.

A portfolio describes all of the monies that are invested in the organization.

C.

A portfolio describes the organization of related projects, programs, and operations.

D.

A portfolio describes any project or program within one industry or application areA.

Expert Solution
Questions # 25:

You are the program manager for your organization and you are dealing with your program stakeholders. You are explaining to them, along with your program team, how certain activities in the program may cause delays in the schedule if the associated risk events come into play. The cost of impact of the risk events are minimal, but the schedule impacts could be bigger. The stakeholders are concerned about delaying the schedule

beyond a given due date for the program. They would like you to determine if it is possible to add more labor, use a higher grade of material, or hire some consultants to ensure the risks do not occur in the program. They are not much concerned about the cost of the solution as long as the solution or identified risks do not delay the program completion. What type of risk response are your program stakeholders recommending in this situation?

Options:

A.

Avoidance

B.

Mitigation

C.

Transference

D.

Workaround

Expert Solution
Questions # 26:

Which benefit measurement method considers the value of each time period's return for a project that will create deliverables over multiple time periods?

Options:

A.

Net present value

B.

Future value

C.

Present value

D.

Cost-Benefit ratio

Expert Solution
Questions # 27:

You have identified several issues in your program and have assigned issue owners. What component of program management oversees issue resolution?

Options:

A.

Program governance

B.

Program risk management

C.

Quality assurance

D.

Issue owner management

Expert Solution
Questions # 28:

Martha is the program manager for her organization. One of the projects of a program is done but is also considerably over budget. Kay, the project manager, has elected to crash the project in order to recoup schedule delays but this increased the project costs. What should Martha instruct Kay to do with the information regarding the schedule delays and cost overruns?

Options:

A.

Create an entry in the lessons learned documentation and explain her reasoning behind the corrective actions.

B.

File the information as part of the project final report.

C.

Create a variance report.

D.

Create an exceptions report.

Expert Solution
Questions # 29:

Joan is the program manager for her organization. Management has asked her to create a centralized reporting system to capture information on program work, risks, changes, benefits management, and other aspects of the program. What solution can Joan implement to capture, communicate, and record the information management wants?

Options:

A.

Program management information system

B.

Program management integrated change control

C.

Change control systems

D.

Program management plan execution

Expert Solution
Questions # 30:

Stakeholders ask the program manager to assess reasons for the project’s delay and provide a report. Also, the program manager must identify steps to be taken to ensure the program will finish on time and within budget.

The program manager distributes information in accordance with which of the following?

Options:

A.

Stakeholder engagement plan

B.

Program governance charter

C.

Schedule management plan

D.

Communications management plan

Expert Solution
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