You are the program manager for the HNY Corporation and you complete programs for other companies in your role. You have just been assigned a new program that is very similar to a recently completed program you did for your company. Management has asked you to create a cost estimate for the program so you base your current cost estimate on the recently finished program. What type of estimating technique have you used in this instance?
Your program will create new software and install new hardware for your organization. Some of the goals of the program is to improve employee morale, improve customer service, and boost customer satisfaction. These intangible goals need metrics. What program stakeholder is responsible for quantifying these goals?
As a program manager you must also understand the project management lifecycle and the project lifecycle. What is the difference between the two?
Status information, including program and component status, cost information, risk analysis and other relevant information, is provided in which of the following?
Which of the following can be used to help you or other project managers on future projects?
Which of the following directs the improvement efforts to those areas that will have the biggest impact?
A risk response in a project in your program has actually caused new risks. What term is assigned to the new risks that a risk response has created?
A program manager is working with the sponsor, stakeholders, and steering committee to formulate a program’s benefits sustainment and transition plan. What should the program manager do to create this plan?
A program manager evaluates conflicting stakeholder demands associated with cost, schedule, and intended benefits. The implementation team has a strong interest in cost and schedule, and a limited interest in the benefits being produced. The client is only focused on benefits.
Which of the following actions should the program manager take?
A large international manufacturing company is centralizing its IT which is currently spread over 16 countries. The transition means physically regrouping the infrastructure and aligning processes and organizations. The high-level scope of this transformation encompasses three main areas:
1.The technology area--assessing which technology/tooling should be retained for the target data center.
2.The policies and procedure area--aimed at establishing a common set of processes supporting the new way of delivering services.
3.The HR area--assuring the new organization best fits the diversity of the countries and functional domains, while offering equivalent compensations for comparable functions.
You have selected your team and you are preparing the business case to support 1) the team selections you made and 2) your recommendation to proceed to the program's next phase.
Which document should be present in your business case?
