A program manager has a multiple-project program that is scheduled to be completed by year’s end. During the program delivery phases of the projects, several mandatory changes are identified that would extend the program’s completion date.
What is the next step for the program manager?
The customer of a three-year program does not want to receive any intermediate details on the program. The program appears to be in trouble and the customer is concerned about a new system’s cost. The program manager has provided monthly performance reports throughout the program’s life cycle.
Which of the following would the customer be interested in reviewing?
You are the program manager for the BHN Program. Your program has 122 stakeholders that you'll need to plan to communicate with. Considering the size of the program how many communication channels do you have in this program?
A project is assigned to a qualified project manager by the program manager. The client rejects the project manager due to a lack of proper qualifications to manage such a project.
What should the program manager do next?
According to Standard for Program Management, Second Edition, how many knowledge areas are involved for program management?
The program manager wants to ensure that a program contributes to shareholder value.
The program manager should verify alignment with which of the following?
You are identifying stakeholders for your program to create new software for your organization. The software will affect the ordering by the customer, the manufacturing of the product, inventory, and account management. Sarah, a key stakeholder in your program, is skeptical of one application affecting so many parts of the organization. She prefers that several applications be created instead of the approach your program will take. In stakeholder identification how would you categorize Sarah?
A program manager notices that one project manager tends to withdraw during important team discussions to avoid conflict.
What technique could the program manager use to gain more input from this project manager?
You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the stakeholders and their manager are being queried on possible requirements. You worry that the subordinates may have requirements, ideas, and suggestions to offer but they may be not submitting their thoughts because they do not want to contradict their managers. You believe you need a method to gather all requirements without the stakeholders having any fear of retribution. Which one of the following allows you to anonymously gather iterations requirements and still allow all stakeholders to review what has been submitted in an attempt to find consensus?
A program manager is working on benefits. The program team created and updated a benefits register earlier in the program.
The benefits register should include which of the following?
