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Questions # 1:

LenoxSoft has had a Product Interest form live on their website for the past 3 months. They would like to make sure that, moving forward, every time the form is submitted, a custom field is updated. They also want to update that custom field for anyone who has submitted the form before today. What combination of automation tools should LenoxSoft use to achieve this?

Options:

A.

Automation rule and completion action

B.

Dynamic list and automation rule

C.

Completion action and dynamic list

D.

Segmentation rule and completion action

Expert Solution
Questions # 2:

To adapt to changes in Apple Mail Privacy Policy, what should LenoxSoft consider doing?

Options:

A.

Disable open tracking within account settings.

B.

Only send emails to prospects who do not use Apple Mail.

C.

Enable visitor filters for all customers so opens are not tracked.

D.

A Use the Open Rules Audit to remove opens as criteria in their automations.

Expert Solution
Questions # 3:

LenoxSoft currently has prospect and customer data located in their current email provider, spreadsheets from events, Salesforce, and LenoxSoft proprietary software. Specifically regarding their current email provider, what do you need to know before importing into Marketing Cloud Account Engagement to ensure a high deliverability rate in their initial Marketing Cloud Account Engagement email sends. Choose 2 answers:

Options:

A.

Identify the currently mailable and unmailable prospects in their current email provider.

B.

How many emails a month were sent from the current email provider

C.

The date LenoxSoft last compared data between the email provider and Salesforce.

D.

When was the last time a prospect was emailed in their current email provider.

Expert Solution
Questions # 4:

Select available Social Posting Connectors

Options:

A.

Facebook

B.

Twitter

C.

Linkedln

D.

Zone

E.

WhatsApp

F.

Instagram

G.

Tumblr

Expert Solution
Questions # 5:

Is it possible for many users to edit exact same Email Template simultaneously?

Options:

A.

True

B.

False

Expert Solution
Questions # 6:

"LenoxSoft's marketing team wants to track which of their white papers converts the most net new leads so they can write more like it.

What actions should be taken to ensure they can report on the statistics in Salesforce?

Options:

A.

Enable connected campaigns and campaign member sync > add files to Marketing Cloud Account Engagement with completion action: assign to user

B.

Add custom redirects for each white paper > add completion actions: add to Salesforce campaign and assign to user

C.

Upload files to Marketing Cloud Account Engagement > create an engagement program with actions: add to Salesforce campaign and assign to user

D.

Create a form to gate each white paper > add completion actions: add to Salesforce campaign and assign to user

Expert Solution
Questions # 7:

While reviewing the Velocity section of the Pipeline Report in the B2B Marketing Analytics App, a Marketing Cloud Account Engagement administrator notices that it is taking prospects an average of 30 days to get from the Visitor stage to the Prospect stage. The admin wants to decrease this to 15 days.

What next steps should decrease the transition time?

Options:

A.

Offer more conversion points for visitors such as Marketing Cloud Account Engagement forms and landing pages.

B.

Refine scoring and grading models to only give the Sales team the most qualified leads.

C.

Improve lead qualification efficiency by using automation rules to pass leads over to Sales.

D.

Create lead nurturing programs to help the Sales team nurture leads until their deals close.

Expert Solution
Questions # 8:

LenoxSoft uses a Salesforce web-to-lead form on their website for their Contact Us form. They want to integrate this form with Marketing Cloud Account Engagement and the following requirements:

• Avoid duplicates in both Marketing Cloud Account Engagement and Salesforce.

• Segment prospects based on form views and submissions.

Which lead generation strategy would answer both pre-requisites?

Options:

A.

Maintain the current form

B.

Use another third-party form

C.

Set up a form handler

D.

Replace with a Marketing Cloud Account Engagement form

Expert Solution
Questions # 9:

which two considerations should be made when implementing an account-based marketing strategy?

Choose 2 answers

Options:

A.

Account-based marketing completely replaces broad-based marketing.

B.

Account-based marketing is only a good fit for certain industries.

C.

Account-based marketing can be implemented in stages.

D.

Account-based marketing personalizes experiences for prospects.

Expert Solution
Questions # 10:

The LenoxSoft sales and marketing teams are looking for more insights into which leads are most likely to buy based off of their engagements.

What feature should be recommended?

Options:

A.

Marketing Cloud Account Engagement Grade field

B.

Einstein Behavior Score

C.

Einstein Lead Score

D.

Marketing Cloud Account Engagement Score field

Expert Solution
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